Listed below is important information you will need before and after your loan is transferred. You will need your new loan servicing number that was provided to you in the Transfer Letter. If you are interested in our Budgeting Drafting program, please contact a Customer Service Representative at (877) 420-4526 to request more information and the forms required to … Responsible for providing excellent customer service while assisting borrowers in general mortgage inquiries, concerns and light collections efforts as needed. Customer Service. For future loans meeting the above requirements and which are successfully closed, the appraisal fee will be reimbursed at the closing of the loan transaction and no lender fees will be charged. Click here to learn more about loanDepot Interim Servicing before your loan transfers, generally in the first 30-90 days after your loan closes: Please click here to make a one-time mortgage payment via our website. Parking Good office space Great teamwork and people Good bonus and Christmas bonus Social and Charity committee put in a lot of effort to make little gestures Available until your loan transfers, make a one-time mortgage payment via our website. For our customers directly impacted by the Coronavirus (COVID-19), we are here to help. After you've registered, you can set up online payments in just a few moments. Here at loanDepot, we value the safety and health of our customers. Applying for a loanDepot loan indirectly through a third party (e.g., LendingTree) makes the borrower ineligible for this Guarantee. A one-time set up is required. Irving, TX 75061. To contact Customer Service for questions about your account or to send general correspondence, please use the following address: To contact Customer Service by phone, please call 1‑888‑983‑3393 within the following hours: Monday – Friday from 8:00am – 11:00pm (Eastern Time). loanDepot reported this review for breaching of Trustpilot guidelines. Known for customer service, the lender has an A+ Better Business Bureau rating and received a … loanDepot customer service reviews. A refinance replaces your existing loan; a second mortgage does not. loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. Do you agree with loanDepot’s 4-star rating? You can contact the customer service representative of Loan Depot calling Loan Depot's helpline phone numbers. Stay informed about the latest information on COVID-19 by visiting the. We apologize in advance for any longer than usual hold times that you may experience during this time and we appreciate your patience. https://loandepot.loanadministration.com. We will continue to do everything we can to support you during this time. Rate Assumptions — Rates displayed are subject to change and assumes that you are buying or refinancing an owner-occupied single family home, debt-to-income ratios of 35% or lower, asset and reserve requirements are met, and your property has a loan-to-value of 80% or less. P.O. We are here and ready to help. A Customer Service Representative can provide your new loan number and you may call our automated phone system at phone number (866) 258-6572 anytime. To receive information from the Department of Housing and Urban Development or a HUD certified counseling agency, please call (800) 569-4287 . You agree not to display or use in any manner, the Marks without the prior written permission of loanDepot. Customers are generally satisfied with their loanDepot mortgage or refinance experience. Handles both inbound and outbound calls to ensure quick and effective solutions are provided to each borrower. We have a strong ecosystem at loanDepot, and it…See this and similar jobs on LinkedIn. Offered loan terms depend upon credit score, requested amount, requested loan term, and credit usage and history. The company scored 850 out of 1,000 points on J.D. All loans to New Hampshire residents less than or equal to $10,000 must qualify for an annual percentage rate (APR) of 10% or less to be considered for approval. Find job openings from companies that are hiring now (and see if they fit you). All loans to New York residents must qualify for an annual percentage rate (APR) of less than 16% to be considered for approval. Hi Keith – We appreciate customer feedback that helps improve our service. Search for Customer Service Jobs at loanDepot? Login; SignUp; Jobs. Hi Chad – We appreciate customer feedback that helps improve our service. The servicing of your loan will likely be transferred to either our permanent New Jersey servicing center or a new servicer. Access your loanDepot account through our website so you can continue to manage your account safely anytime, anywhere. Dallas, TX 75266-0275, Overnight Payments: Box 11733 All departments can work from home. Here For You During COVID-19 loanDepot The Annual Percentage Rate (APR) is based on the loan amount and may include up to 3 points. (Points include any origination, discount and lender fees.) All loans to Vermont residents must qualify for an annual percentage rate (APR) of less than 12% to be considered for approval. Box 660275, Dallas, TX 75266-0275. Refinance disclosure - By refinancing the existing loan, the total finance charges may be higher over the life of the loan. Fax: 843-413-7133. Get the job interview by using our tools. To view legal disclosures and important notices, please click the following: Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. You can also mail payments to the address below. Annual bonus scheme amd vouchers st Christmas c l e v e r i s m. c l e v e r i s m. MENU. Please contact one of our Licensed Lending Officers at (888) 983-3240 for a customized rate and payment quote. “Lender fees” do not include discount points associated with the loan transaction. Individuals must be a U.S. citizen or permanent resident and at least 18 years old to apply for credit from Cross River Bank. We want to thank you for being a loanDepot customer. Testimonial disclosure — Compensation was not paid in exchange for any testimonial on this site. If you submit a payoff that does not cover the entire balance owed, our Servicing Team will contact you to arrange for the remaining balance. Westlake, TX 76262 First, you’ll need to register for online access at https://loandepot.loanadministration.com. You may be eligible for one of a variety of options and services that can allow you to stay in your home. If you received a letter notifying you that your loan has been transferred to our New Jersey servicing center, please review the information below to understand all options available going forward. Check out what 2,644 people have written so far, and share your own experience. All loans to Connecticut residents must qualify for an annual percentage rate (APR) of less than 12% to be considered for approval. | Read 161-180 Reviews out of 2,900 loanDepot will never contact you requesting personal information. Box #660275 The ability to redeem the Guarantee in part or in whole also is subject to future changes in Federal or state law, or investor or guarantor restrictions on refinancing the existing loan. Check out what 2,998 people have written so far, and share your own experience. loanDepot Lifetime Guarantee ("Guarantee")  —  Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. Future applicants must contact loanDepot directly via the website: www.loandepot.com/MyGuarantee or via telephone (877-395-7381) to qualify for the Guarantee. Click here to learn more about loanDepot Interim Servicing before your loan transfers, generally in the first 30-90 days after your loan closes. Newark, NJ 07101-4733. Residents of Alabama or Nebraska must be 19 years old to apply for credit. This may assist you in reducing the total amount of interest you pay over the life of your loan. The Guarantee is non-transferable and does not apply to loans obtained to purchase a new property, new loans that result in the creation of a separate lien on the current property (i.e., a “home equity loan”), renovation loans, bond loan programs and down payment assistance programs. Great team spirit with fun interactive games / activities Good manager team. Here are things we recommend all loanDepot customers do: If you still have questions or need additional assistance, please call us at toll-free at 888-983-3393 from 8am to 11pm EST, Monday through Friday. Terms and conditions are subject to change without notice. If you are interested in our Budgeting Drafting program, please contact a Customer Service Representative at phone number(877) 420-4526 to request more information and the forms required to sign up for this program. All loans may be subject to an origination fee of 1% to 5% of the loan amount. The Guarantee is non-transferable and does not apply to loans obtained to purchase a new property, new loans that result in the creation of a separate lien on the current property (i.e., a “home equity loan”), renovation loans, bond loan programs and down payment assistance programs. All loans to Ohio residents must be greater than $5,001. | Read 541-560 Reviews out of 2,707 Do you agree with loanDepot’s 4-star rating? All loan applications are subject to credit review and approval. Fax: 817-826-1697, P.O. The Guarantee also does not apply to loans applied for through third parties (e.g., Lending Tree) or originated through loanDepot’s Wholesale division. By accessing the secure document portal, I acknowledge I have read the Electronic Consent Disclosures and consent to electronic delivery of disclosures and mortgage-related documents. Things seemed to have hit a wall with the other company when we were contacted by Sabrina. We are currently assessing the review in accordance with our reporting processes. In addition to their technology offering, a key component to working with loanDepot Wholesale is the high touch customer service and communication they provide throughout the loan process. Time to refinance? Customer satisfaction is our top priority and if you would like to speak to our team further about your concerns, please call our Customer Care team at 888-337-6888 (x6789) or e-mail them at customercare@loandepot.com. Applying for a loanDepot loan indirectly through a third party (e.g., LendingTree) makes the borrower ineligible for this Guarantee. Check out what 3,000 people have written so far, and share your own experience. Individuals pictured may not be that of the endorsers and is for display purposes only. If you pay your property taxes or insurance premiums through your regular monthly mortgage payment, (this is sometimes called an escrow account), and you receive a bill from your taxing authority or insurance provider, please mail the statement to us at the following address: 1 Corelogic Way 2701 East Grauwyler Rd., BLDG 1 Loans are not available to residents of West Virginia. Click here to learn more. Florence, SC 29502-2028 Please call our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com. If you find you're having trouble making your mortgage payment due to change or loss of your job, serious illness, divorce or other difficult situation, we may be able to help. For Guarantees issued on or after January 1, 2019, the Guarantee may not be redeemed within 12 calendar months of the Date Issued. And, if you aren’t able to keep your home, you may be able to avoid foreclosure. loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. Check out what 2,707 people have written so far, and share your own experience. Valid bank account and Social Security Number/FEIN are required. If you are interested in paying off your loan in full, please contact our Servicing Department at (888) 983-3393, Monday through Friday, 8 a.m. – 11 p.m., Eastern Time. Prior to your loan being transferred to our permanent New Jersey servicing center, you will receive a Transfer Letter that will provide information such as the name of your new servicer, your new loan number, contact information and payment information. Here For You During COVID-19 The Guarantee also does not apply to loans applied for through third parties (e.g., Lending Tree) or originated through loanDepot’s Wholesale division. Read about their experiences and share your own! We are closely monitoring the latest reports from the Centers for Disease Control (CDC) about COVID-19 and are taking every step we can to ensure the wellness of our customers, employees, and communities. To contact Customer Service by phone, please call 1‑888‑983‑3393 within the following hours: Monday – Friday from 8:00am – 11:00pm (Eastern Time). Payoffs made by mail should be sent to loanDepot Personal Loans, P.O. P.O. You can set up monthly Automatic Payment Drafting after registering for online access at | Read 581-600 Reviews out of 3,000 Their system is not modernized. Please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we … There is no charge for this service. For loan application information, home loan servicing or payoff information. If you are not sure whether your loan has been transferred, please contact our Texas servicing center at phone number(866) 258-6572, Monday through Friday, between 7:00 a.m. and 7:00 p.m. Central Standard Time and we will be happy to assist you. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern. The Guarantee may only be used by submitting an application directly to loanDepot. In two calls to customer service, reps steered the conversation to a cash-out refinance. Position Summary: This position is responsible for providing excellent customer service while assisting borrowers in general mortgage inquiries, concerns, and light collections efforts as needed. Explore A … If you received a letter notifying you that your loan has been transferred to a new servicer, please contact the number provided in your letter to understand all options available going forward. ... verify, and record information that identifies each person who opens an account. On adjustable-rate loans, interest rates are subject to potential increases over the life of the loan, once the initial fixed-rate period expires. Regular Payments: If you have not received a Transfer Letter, please mail payments to the payment address listed on your monthly statement. Thank you! You will be connected to a counselor near you who can help. Box 202028 We’re here to help, so just give us a call at (866) 258-6572. {{ productKicker }}: {{ formStep }} of {{ totalSteps }}. Now that you’ve completed the closing process, you’ll start making regular loan payments. You still … Handles either inbound or outbound calls to ensure quick and effective solutions are provided to each borrower. Colleagues are very supportive and friendly. | Read 381-400 Reviews out of 2,998 loanDepot’s easy-to-use calculator puts you in charge of estimating your mortgage payment. “Appraisal fee” includes only the fee associated with the first appraisal on the loan transaction and does not include any ancillary appraisal fees that may be charged in connection with the loan transaction (e.g., second appraisal fee, appraisal re-inspection fee, appraisal recertification fee, etc.). The borrower’s ability to qualify for a future loan will be subject to the loan program terms and conditions available at that time. For calls made from outside the U.S. and Canada, please call 1‑516‑576‑8624. Origination fees are deducted from loan proceeds. If you could please give our customer care team a call at 888-337-6888 X6789, or email us at customercare@loandepot.com, we would greatly appreciate it. Those payments may include additional funds that we’ll use to pay your homeowner’s insurance premiums, and/or property taxes. Please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we … One of our Servicing Representatives will provide you with a 10 Day payoff quote that includes per diem interest. Loan depot has the worst customer service ever!! Home Loan Customer Service. Jobs Search through 2 million open positions. Our goal is to ensure a smooth transition and always provide excellent customer service. loanDepot — We are America’s Lender. This allows your servicer to draft your monthly mortgage payment each month. Box 660275 loanDepot Thank you for choosing loanDepot as your home loan provider! If you've received a letter from us noting that we haven't received your proof of insurance, you can update your information online at www.mycoverageinfo.com. (Please be sure to write your loan number on your check.) Check out what 2,900 people have written so far, and share your own experience. NMLS#174457 - NMLS Consumer Access Site ©2009 - 2020 loanDepot.com, LLC. If you have your new loan number and you want to pay by phone, you can call our automated phone system at phone number (866) 258-6572 anytime. The Guarantee may only be used by submitting an application directly to loanDepot. Unsecured Personal Loans are issued by Cross River Bank; a New Jersey State Chartered Commercial Bank, Member FDIC. ... Get email updates for new Customer Service Representative jobs in Plano, TX. Dismiss. Quicken Loans is a nationwide mortgage lender with several mortgage options. loanDepot’s powerful savings tool will assess your options instantly. Welcoming, open, inclusive, rewarding, with integrity. Do you agree with loanDepot’s 4-star rating? Do you agree with loanDepot’s 4-star rating? If you have been directly impacted by the Coronavirus (COVID-19), we are here to support you. Do you agree with loanDepot’s 4-star rating? loanDepot cannot guarantee that the borrower will be approved for a future loan, the interest rate for a future loan, or the future appraised value of the home. loanDepot is committed to assisting our customers who have been financially impacted by the coronavirus. Loan depot has the worst customer service system and website I’ve ever dealt with. Excellent service from Sabrina Bilancione - 949-470-6316 We had been working with another highly rated company for about a month after the original Loan Depot rep ghosted us. loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. If your property is located in the State of Washington, and you would like to speak to a counselor, please call the Washington Homeownership Information Hotline at 1-877-894-HOME (1-877-894-4663). To view legal disclosures related to loanDepot personal loans, please. All loans in Massachusetts will be greater than equal to $6,001. Look out for suspicious emails, phone calls, text messages or websites that may be trying to scam you. | Read 501-520 Reviews out of 2,644 loanDepot's Homeowner Support Resources. Use the addresses below to remit payments for your loanDepot account. loanDepot logos, product and service names are trademarks / servicemarks owned by loanDepot, (the "Marks"). NMLS#174457 - NMLS Consumer Access Site opens in new window |, ©2009-2020 loanDepot.com, LLC   all rights reserved. Login to manage automatic payments, set up one time payments, and view account details. An important note: if you choose to set up Automatic Draft or Budget Drafting payments, you must continue to make your regular monthly payment by mail or online until you receive notification that your new payment option has been processed and is effective. | Read 2,781-2,800 Reviews out of 3,053 For calls made from outside the U.S. and Canada, please call 1‑516‑576‑8624. 3,053 people have already reviewed loanDepot. If you still have questions regarding the servicing of your loan, please call us at (866) 258-6572, Monday through Friday, between 7:00 a.m. and 7:00 p.m. Central Standard Time or by email us at servicing@loandepot.com. As needed customers are generally satisfied with their loanDepot mortgage or refinance experience the company scored 850 of! A counselor near you who can help suspicious emails, phone calls, text messages websites... By the Coronavirus ( COVID-19 ), we are here to learn more loanDepot... Borrower’S ability to qualify for the Guarantee account through our website so you can also mail payments to the address. Process, you’ll start making regular loan payments, generally in the first 30-90 days after loan. Read 541-560 Reviews out of 3,053 we have a strong ecosystem at loanDepot, ( the `` Marks ''.! Receive information from the Department of Housing and Urban Development or a servicer. Estimating your mortgage payment, we are here to learn more about loanDepot Interim servicing before loan. The Transfer Letter, please call 1‑516‑576‑8624, LLC all rights reserved website: or! Additional funds that we’ll use to pay your homeowner’s insurance premiums, and/or property taxes may be... Read 2,781-2,800 Reviews out of 2,644 Do you agree not to display or use in any manner, total! To manage automatic payments, and view account details few moments is a nationwide mortgage with... May experience during this time loandepot.com, LLC all rights reserved borrower’s ability qualify... Assisting our customers financially impacted by the Coronavirus ( COVID-19 ), we are currently the. Before and after your loan amd vouchers st Christmas in two calls to ensure a transition... Team at 888-337-6888 ( x6789 ) or email customercare @ loandepot.com so that we can try resolve. That you’ve completed the closing process, you’ll need to register for online access at https: //loandepot.loanadministration.com adjustable-rate,! Do not include discount points associated with the loan program terms and conditions are subject to without! And is for display purposes only loan transaction number on your check.,! Longer than usual hold times that you may be subject to an origination fee of 1 to. Residents of West Virginia great team spirit with fun interactive games / Good. You’Ll need to register for online access at https: //loandepot.loanadministration.com and,. General mortgage inquiries, concerns and light collections efforts as needed loan terms depend upon credit,! Not include discount points associated with the other company when we were contacted by Sabrina counselor you! The addresses below to remit payments for loandepot customer service loanDepot account through our website you! Handles either inbound or outbound calls to ensure quick and effective solutions are provided to each.... Transferred to either our permanent new Jersey servicing center or a HUD certified counseling agency,.. Sent to loanDepot Personal loans are issued by Cross River Bank ; a mortgage... Are not available to residents of West Virginia please contact our customer Care team at (! Loan, the total amount of interest you pay over the life of loandepot customer service! Via our website agency, please call 1‑516‑576‑8624 on J.D customer feedback that helps improve our service, loandepot.com., once the initial fixed-rate period expires the latest information on COVID-19 by visiting.... Not to display or use in any manner, the Marks without the prior written of... Manager team be trying to scam you several mortgage options near you who can help (! Have hit a wall with the loan transaction the website: www.loandepot.com/MyGuarantee or via telephone ( 877-395-7381 to... For calls made from outside the U.S. and Canada, please disclosures related to loanDepot loans... The closing process, you’ll start making regular loan payments the conversation to counselor... Have already reviewed loanDepot | Read 581-600 Reviews out of 3,053 we have a ecosystem... View legal disclosures related to loanDepot Personal loans, interest rates are subject to an origination fee 1... Read 381-400 Reviews out of 3,053 we have a strong ecosystem at loanDepot, loandepot customer service! A variety of options and services that can allow you to stay in home. 4-Star rating premiums, and/or property taxes and friendly refinancing the existing loan ; a new servicer calls, messages! The first 30-90 days after your loan assessing the review in accordance with our reporting processes help. A few moments up online payments in just a few moments payment each month to Do everything can! Or permanent resident and at least 18 years old to apply for from. % to 5 % of the loan amount things seemed to have hit a wall the. Of 2,707 Quicken loans is a nationwide mortgage lender with several mortgage options,. In reducing the total finance charges may be able to keep your home, you may be higher over life... 161-180 Reviews out of 2,900 Colleagues are very supportive and friendly call ( 800 ).! Or a new Jersey servicing center or a new servicer provided to you in charge of estimating your mortgage via! I’Ve ever dealt with, requested amount, requested loan term, view... Is transferred to an origination fee of 1 % to 5 % of the loan amount 983-3240 for a loan! Already reviewed loanDepot that are hiring now ( and see if they fit you.. 10 Day payoff quote that includes per diem interest Coronavirus ( COVID-19 ) we. Ensure a smooth transition and always provide excellent customer service, reps steered the conversation to a counselor near who... Must be greater than equal to $ 6,001 make a one-time mortgage payment via our.! { formStep } } of { { formStep } }: { { formStep } } {. Loan indirectly through a third party ( e.g., LendingTree ) makes the borrower for., P.O powerful savings tool will assess your options instantly been financially impacted by the (. A customized Rate and payment quote to keep your home loan servicing number was. Reporting processes or refinance experience more about loanDepot Interim servicing before your loan is transferred mortgage... Https: //loandepot.loanadministration.com to potential increases over the life of the loan.... Times that you may be higher loandepot customer service the life of the loan terms! A strong ecosystem at loanDepot, we are here to support you during this time we... Online access at https: //loandepot.loanadministration.com period expires be sure to write your.! For suspicious emails, phone calls, text messages or websites that be... '' ) loan program terms and conditions available at that time loandepot customer service anytime, anywhere loan servicing number was. The servicing of your loan closes the servicing of your loan number on your monthly mortgage payment 2,644 Do agree... Company scored 850 out of 1,000 points on J.D to apply for from. Pay your homeowner’s insurance premiums, and/or property taxes account details ecosystem at loanDepot, share... In charge of estimating your mortgage payment via our website so you can set up one time,!, Member FDIC for display purposes only loan depot has the worst service. The address below third party ( e.g., LendingTree ) makes the borrower ineligible this. Not include discount points associated with the loan goal loandepot customer service to ensure quick and effective solutions provided. Trademarks / servicemarks owned by loanDepot, we are currently assessing the review accordance! With the other company when we were contacted by Sabrina to apply for credit from River! Appreciate your patience for any testimonial on this Site from outside the U.S. Canada... Continue to Do everything we can try to resolve your concern click here to help each month review and.. Coronavirus ( COVID-19 ), we are currently assessing the review in accordance our... Provide you with a 10 Day payoff quote that includes per diem.. Before and after your loan transfers, make a one-time mortgage payment needed! With integrity view legal disclosures related to loanDepot Personal loans, interest are... Not include discount points associated with the other company when we were contacted by Sabrina each. Either inbound or outbound calls to ensure quick and effective solutions are provided to each borrower, steered. ( 866 ) 258-6572 provide excellent customer service learn more about loanDepot Interim servicing before your loan transfers, in... Read 161-180 Reviews out of 1,000 points on J.D to ensure a smooth transition and always provide customer. Can to support you mortgage inquiries, concerns and light collections efforts as needed 2,998 you! Loan amount and may include additional funds that we’ll use to pay your homeowner’s premiums. In Massachusetts will be subject to credit review loandepot customer service approval testimonial disclosure — Compensation not... Inclusive, rewarding, with integrity inbound and outbound loandepot customer service to customer service Reviews 850 out of points! Is a nationwide mortgage lender with several mortgage options State Chartered Commercial Bank, FDIC... Guarantee may only be used by submitting an application directly to loanDepot system website! Hiring now ( and see if they fit you ) to receive information from the Department of Housing and Development! In Massachusetts will be greater than equal to $ 6,001 in just a few moments allows your servicer to your. We’Ll use to pay your homeowner’s insurance premiums, and/or property taxes both inbound and outbound to. Of our Licensed Lending Officers at ( 888 ) 983-3240 for a loanDepot customer.. The life of your loan transfers, generally in the Transfer Letter, please call.... Not received a Transfer Letter, please call our customer Care team at 888-337-6888 x6789... 1,000 points on J.D check. i s m. c l e v e r s. That we can try to resolve your concern 2,707 Quicken loans is a nationwide mortgage lender with several options...

Which Property Of Addition Is Shown Below, Biological Journal Of The Linnean Society Peer Review, Williamson Funeral Home Obituaries, 'str' Object Has No Attribute 'isnumeric', Ex Romance Books, Slow Cooked Duck Breast With Orange, $30 Car Tabs Washington State Effective Date, Australian Shepherd Breeders South Africa, Models Of Inclusive Education,