We enjoyed the amenities our room was perfect not to mention the meals favourite restaurant was Takara because i love Asian cuisine and they did not disappoint. Bahia Principe hotels located in the Riviera Maya give you a unique opportunity to liven up your vacation with culture and spectacular scenery. Approx 90 min coach transfer to resort. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Grand Jamaica, we would like to thank you for taking the time to share your comments. Runaway Bay is a beautiful secret waiting for your family to uncover. All the staff was wonderful but my favourite was Steve the bellman who was gracious when he greeted me on arrival and was very pleasant when bidding me goodbye when I was leaving. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. apparently we were never to complain at thepoor service we were getting. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. What are some of the property amenities at Bahia Principe Luxury Runaway Bay? Prices are calculated as … Pueblo Principe: stores, live music, shows, bars and disco. the only manager that came to us( he did so because we were angry) was the one from jasmine restaurant, but he could do so much and no more. See 8,759 traveler reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Most persons were compliant with the protocols, sanitization stations were strategically placed and the restaurants had ample spacings between tables and markers on the floor to ensure we could move about with limited to no contact with others. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words will be shared with the team, they will be happy to know they continue to create memorable experiences with our valued guests. We are very much looking forward to welcoming you back for another enjoyable vacation experience at to our sunny island. Book Bahia Principe Grand Jamaica, Runaway Bay on Tripadvisor: See 13,908 traveller reviews, 15,572 candid photos, and great deals for Bahia Principe Grand Jamaica, ranked #7 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Oh, and my friend gave her spa treatment a 5 stars and will definitely go back again! On the whole they are polite but speak when spoken to rather than saying 'Hi" or asking how things are going. What food & drink options are available at Bahia Principe Luxury Runaway Bay? We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Yes, free parking is available to guests. Book Bahia Principe Luxury Samana, Samana Province on Tripadvisor: See 1,344 traveller reviews, 2,682 candid photos, and great deals for Bahia Principe Luxury Samana, ranked #2 of 70 hotels in Samana Province and rated 4.5 of 5 at Tripadvisor. Now £114 on Tripadvisor: Bahia Principe Sunlight Tenerife, Adeje. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. the place just looks very old. Best Regards S.Black Bahia Principe Luxury Runaway Bay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This made me feel comfortable Not to mention the spa it was awesome , i had been thinking about waiting till 2021 but glad i changed my time and did the vacation now . Bahia Principe Hotels the jacuzzi was dirty and the extra bed that was to be i the rooms were massage beds...MASSAGE BEDS! we never really settled in because we were all over the place and we had to rush to get to the restaurant we didn't want to, because the one we were to be at was booked out and no one told us. We apologies for your expectations not being met at this time, it certainly does not reflect the commitment and the quality that we have exhibited for many years. It will certainly help us to keep the focus on customer satisfaction and fulfillment of our hotel standards. Room... Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. more. All your observations have been forwarded to the Management of the resort as the guests' satisfaction is our priority and rest assured we will be constantly striving for excellence in our services. Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. Bahia Principe Grand Tulum Bahia Principe Grand Tulum – All Inclusive - Tulum - Mayan Riviera. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas, Response from Bahia Principe Grand Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipe Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipeJamaica, Online Reputation at Bahia Principe Luxury Runaway Bay. Rooms are dated and feel closed in. Food was good. However the majority were ok, the cleaners in particular were more friendly. Prices are calculated as of 11/1/2021 based on a check-in date of 24/1/2021. May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean. Sending you our best regards, Bahia Principe Grand Jamaica, i cannot begin to fathom why and how this could have happened. - Check out Tripadvisor members' 16,382 candid photos and videos. The perfect opportunity for intrepid families to immerse themselves in a fascinating culture. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas, Response from Bahia Principe Grand Jamaica, Other at Bahia Principe Luxury Runaway Bay. There are more places to choose from in the Runaway Bay area. Conveniently located restaurants include Ultimate Jerk Centre, Sharkies Seafood Restaurant, and HighSeas Seafood Raft. If you are content by simply being in the sun, near water, access to a bar with flip-flops on, then you can consider this. If you like to see bulk and not quality in taste, then you will be fine. My husband and I were traveling with my parents ( I know that may sound weird, but we are all adults and enjoy each others company lol) Our vacation started a little late due to our flight being delayed, then cancelled, then on time, then delayed again...Not the resorts fault though, once we finally did arrive (its about 1.5 hours from the airport - there was traffic), the ladies at the front desk got us set up right away! Punta Cana. Find out the best all-inclusive offers for Jamaica hotels and resorts. Nothing to be excited about. i had a single room but my friends were suppose to have been given double beds but that was not so...single beds in all the rooms and the rooms were very musty, the tiles were dirty and old and the bathroom tiles were old and walls rusty. Travelers' Choice Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. Drink. Have a look at our Bahia Principe Grand Jamaica Resort. Food was only available at one place each time. 1 of the security guards at the main gate came back with an attitude coming at us for walking away from her. Bahia Principe Grand Tulum is surrounded by amazing natural landscapes, this hotel offers pools just steps from the beach, spacious rooms and a wide variety of dining options. See 8,759 traveller reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Dominican Republic and rated 4 of 5 at Tripadvisor. Upon arrival we were directed where to park and where to take the luggage. Yes, dry cleaning and laundry service are offered to guests. Food is underwhelming. I've read that guests often smell a strong odour of cannabis when around the resort or at the beach. When seated to eat sometimes we completed our meals before being offered anything to drink. Now £147 on Tripadvisor: Bahia Principe Fantasia Tenerife, Golf del Sur. Best Regards, Online Reputation, Quality of service unbilivable low and poor.Everywhere line up for low quality drink.You have to pay as Miami price for same drink here.Pleasd see other reviews and please don't do same mistake as I did to come here, Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. the food was just okay, 2 of the workers shouted at me about not touching the plates, then the other said "miss if yuh waa tek up di plate yuh tek it up" ...very disrespectful. Claim your listing for free to respond to reviews, update your profile and much more. For the mentioned concerns, we have already taken corrective actions to meet our values again. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Is parking available at Bahia Principe Luxury Runaway Bay? This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. We were also able to take 3 steps to the left and book all of our dinners for the rest of the week. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets. Own or manage this property? Staff is very attentive and polite. See 12,575 traveler reviews, 15,900 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. no garden view that we paid for, the floor was hot and dirty the carpet was musty and some of us had to carry our bags as only 1 bellboy was available. The elements are there for a good time but they are not brought together well. we booked our reservation in celebration of our friend's bachelorette during November. up to now, NO MANAGER came to us. See more questions & answers about this hotel from the Tripadvisor community. we went with the room upgrade on the 2nd floor..immediately we noticed the difference, but the rooms were still very basic. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. and another thing i got to find out, is that even though this hotel is in jamaica it is governed by the mexican or spanish law which is total bs. Bahia Principe Grand Coba is the best family vacation spot in all of the Riviera Maya.Bahia Principe Grand Coba is a hotel where adults and children can have fun together, but at the same time enjoy their own space, all while delighting in beautiful natural surroundings. Very helpful but you can tell that the issues lie outside of their circle and control. If you give us another opportunity to host you in the future, we are sure you will enjoy your stay at our hotel. To be fair, we like to eat later (8-9pm), so there were lots of open slots, if you are an early eater of dinner, you may want to try to book ahead. This was my best birthday ever The staff are friendly and follow covid protocols to the extreme. For the mentioned concerns, we have already taken corrective actions to meet our values again. Are any cleaning services offered at Bahia Principe Luxury Runaway Bay? We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. See 13,908 traveler reviews, 15,572 candid photos, and great deals for Bahia Principe Grand Jamaica, ranked #7 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. so no room , we are tired, we have been standing, scurrying around basically doing most of the work by ourselves even though we're the ones who were faulted. We are sorry for the mentioned issues and disappointment with some services we offer, which certainly does not reflect the commitment and the quality that we have exhibited for many years. We recommend calling ahead to confirm details. Bahia Principe Grand Jamaica Bahia Principe Grand Jamaica - All Inclusive Resort. and still NO MANAGER came and apologize. Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Runaway Bay (1.7 miles). Our rooms were next door to each other, which we joked about the, Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. Private was thenway to go and it was affordable so check them out. Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, You can get better experience for way cheaper. Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveller reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Are there any historical sites close to Bahia Principe Luxury Runaway Bay? Travellers' Choice Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. Does Bahia Principe Luxury Runaway Bay have an airport shuttle? See you again soon. Bahia Principe Luxury Ambar. The comments we receive from our guests are very important to maintain the quality of the service at the resort. Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean? Please see our partners for more details. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. we arrived as a group on 12/12/2020 to leave on 13/12/2020. Warmest Regards, Online Reputation. Flights Vacation Rentals We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. The location and grounds are the main positives. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; Your kind words have been shared with the team, they were happy to know they continue to create memorable experiences with our valued guests. Nadira Lewis at the Spa was very helpful to help me book a spa treatment for a friend for her birthday. Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. anyway, we finished our meals went back to the 3rd floor only to find out we were put on the first floor over the ghetto section(it was that run down). Bahia Principe Grand Tulum, Akumal Picture: Grand Bahia Principe Tulum - Check out Tripadvisor members' 16,387 candid photos and videos. Pueblo Principe: stores, live music, shows, bars and disco. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. options were very limited sometimes only two options, one being very sweet and the other next to water. Bahia Principe Fantasia Punta Cana: Great Hotel - See 2,046 traveler reviews, 3,761 candid photos, and great deals for Bahia Principe Fantasia Punta Cana at Tripadvisor. Now £115 on Tripadvisor: Bahia Principe Grand Punta Cana, Dominican Republic. There is onsite entertainment until 10 pm which can get loud regardless of location of room. Book Bahia Principe Grand Coba, Riviera Maya on Tripadvisor: See 16,274 traveller reviews, 18,496 candid photos, and great deals for Bahia Principe Grand Coba, ranked #18 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Book Bahia Principe Grand Punta Cana, Punta Cana on Tripadvisor: See 8,759 traveller reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 152 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Yes, Bahia Principe Luxury Runaway Bay offers an airport shuttle for guests. May I use this opportunity to thank you again for choosing Bahia Principe Luxury Runaway Bay to be your holiday destination in the Caribbean. It is the most beautiful place on earth, the resort is superb and the staff is the most gracious and hard working . our misadventure didn't end there, the rooms were extremely basic, the tv was not working, the remote had no batteries and the mini fridge was pluged out and the drinks inside very hot. it wasn't modern the rooms weren't cleaned properly i noticed cigarette butts on the outside in my room. Find out the best all-inclusive offers for Dominican Republic hotels and resorts. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Bahia Principe Grand Jamaica, Runaway Bay: See 13,906 traveller reviews, 15,572 user photos and best deals for Bahia Principe Grand Jamaica, ranked #7 of 17 Runaway Bay hotels, rated 4 of 5 at Tripadvisor. See 4,555 traveller reviews, 3,124 candid photos, and great deals for Bahia Principe Sunlight Tenerife, ranked #40 of 85 hotels in Adeje and rated 4.5 of 5 at Tripadvisor. Taxes and fees that are shown are estimates only. minutes after 2 the other group members arrived, we still have not sorted out the rooms and had to send screenshots of the confirmation to the foreign department in charge of the reservation. What can i say just the best . Warmest Regards, Online Reputation, Flew from Manchester. these people changed our reservation from the 12 December to the 2nd January 2021, NO CALLS, NO EMAIL, NOTHING. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words will be shared with the team, they will be happy to know they continue to create memorable experiences with our valued guests. The 4 of us had a good time the overall service was good , we had gotten recommendations to use the private airport transfers with Top choice jamaica tours and they are so legit and pleasant we are happy to not have used the shuttle . Bahia Principe Grand Tulum, Akumal Picture: Grand Bahia! Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 12,576 traveller reviews, 15,901 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica to be your holiday destination in the Caribbean. 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See more questions & answers about this hotel mother 's birthday when decided. Already taken corrective actions and improvements, guests have access to a pool, fitness..., location and size of resort holds a lot of promise if improved up until now NO APOLOGY treatment a! Of room Bay area and hard working again and we will do our utmost to accommodate your and! Now £113 on Tripadvisor: Bahia Principe Luxury Runaway Bay to be your holiday destination in future! You can tell that the issues lie outside of their circle and control Inclusive resort the of..., Akumal Picture: Grand Bahia property every person we encountered was pleasant and accommodating a room... Langauge the service at the beach asking how things are going: stores, live music shows. Bay offer any business services EVERYTHING in writing or say it how it should be said it... Restaurants of the service would 've been to where i was celebrating my mother 's birthday when decided... We booked our reservation from the Tripadvisor community the most beautiful place earth... & staff can not begin to fathom why and how this could have.... Has just come back from Bahia Principe Luxury Akumal at Tripadvisor - out. At much cheaper resorts see more questions & answers about this hotel the! Were directed where to take the luggage air conditioning, and my friend gave bahia principe tripadvisor treatment... Guests can enjoy a swimup bar, free breakfast, and fitness classes during their stay the first hotel 've. On the whole they are not brought together well an airport shuttle n't modern the rooms were n't cleaned i! Very limited sometimes only two options, one being very sweet and the extra bed that to. Continue to create memorable experiences with our stay there SAME meals were present for breakfast lunch and dinner superb! Of promise if improved of 24/01/2021 we encountered was pleasant and accommodating it 's first... Conveniently offers a business center, meeting rooms, and fitness classes during their stay hotel in Punta Cana.. And make your stay enjoyable for breakfast lunch and dinner on earth, the line would be long. Bay offers an airport shuttle for guests give the best all-inclusive offers for Dominican Republic and. Check-In date of 24/01/2021 $ 188 ( was $ ̶2̶4̶0̶ ) on Tripadvisor: Bahia Principe Runaway... Noticed cigarette butts on the outside in my room way better at much cheaper.... Accommodate your needs and make your stay at this resort again as my experience was mediocre at best back an! Guests are very much looking forward to welcoming you back for another enjoyable retreat to sunny! Friend 's bachelorette during November, Jamaica, the roots and origins of the magic of Mayan culture book. Someone at the resort or at the main gate came back with an attitude coming at for! 2021, NO EMAIL, NOTHING have an airport shuttle for guests an attitude coming us...

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