Initial Lufthansa German Airlines complaints should be directed to their team directly. A member of Star Alliance, the airline’s frequent flier programme is named Miles & More. For enquiries about travel that has already taken place, you can also contact us ​ by email (unencrypted traffic) or ​ write us a letter. Voxya encourages you to write reviews, feedback and post complaints for Lufthansa Airlines so that it help others to make wise decisions. A Condor spokeswoman in Frankfurt said on Monday that a complaint was lodged with … If your flight is delayed or cancelled and the reason is within the airline's control and required for safety purposes , you are entitled to a specific standard of treatment and rebooking or a refund. Companies and service providers take note of your concerns and help resolve at earliest. Voxya encourages you to write reviews, feedback and post complaints for Goibibo and Lufthansa so that it help others to make wise decisions. Customer care is an afterthought for Lufthansa. Fliers can visit the Lufthansa website to book new tickets, make changes to existing reservation, claim refund, upgrade seats, do web check-in, add excess baggage, book hotels, rent cars, check flight status, and much more. Reach the Lufthansa complaint desk for matters concerning online ticketing, payment, refund/cancellation, missing baggage, lost and found items, miles, cargo, or others. Contact customer care: +91 124 488 8888. No-one wants to hear that their flight has been delayed, or even worse, canceled. Therefore , I have emailed Lufthansa a number of times for this. If after 30 days of filing your complaint with your airline, you have not received a written answer, or you are unhappy with the airline's written answer, we can review your complaint. The length of time was no issue as AMEX treats airline purchases differently. Following a detailed legal analysis of the Lufthansa announcement, ECTAA has decided to file a complaint with the European Commission Directorate-General for Mobility and Transport as Lufthansa’s action constitutes a breach of the EU Regulation N° 80/2009 on a Code of Conduct for GDSs, in particular in what concerns the provisions of the articles 10.4 and 10.5 of the Regulation. Next, I researched how to complain to Lufthansa and from a travel forum somebody had found an email address that can get their attention, so I sent a shorter version of the same complaint to that email from my Gmail account. ETTSA issued an official complaint to the European Commission (EC) over the charge in September 2015, claiming it ‘discriminated’ against customers who used independent agents to book their tickets rather than using direct channels such as Lufthansa’s website. My family and I arrived 1 hour before our flight and they had closed the gate. Zoff between airlines: Condor has lodged a complaint with the cartel office – against Lufthansa. Our first flight was booked from Manchester to Frankfurt. U.S. Department of Transportation Federal Aviation Administration 800 Independence Avenue, SW Washington, DC 20591 (866) tell-FAA ((866) 835-5322) We'll calculate how much you're eligible for under Europe's EC 261 regulation, and we make claiming it simple. Holidaymaker, 34, wins 'David and Goliath' court battle against travel giant Lufthansa after being charged almost £1,000 extra because German airline misspelled his wife's name on ticket to Canada Re : Compensation claim for delayed flight booking reference number. In essence, it is about the fact that Lufthansa terminated the long-term flat-rate contract for feeder flights to Condor long-distance travel last The European Travel and Technology Services Association (ETTSA) has filed an antitrust complaint against the Lufthansa Group with the European Commission. 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